Lifelines Scotland

Training

We have a vision to make training in wellbeing and resilience, peer and post trauma support mainstream within the emergency service community. We’re working with training colleagues in the services and with NHS Education for Scotland and Public Health Scotland to provide an integrated national training plan.

From recruitment to retirement, promotion to specialist role, you will then have the information and skills you need to look after yourself, your colleagues and the public.
The Lifelines courses are designed to meet the needs of the emergency service community in Scotland. Our team of training advisors are working with ambulance, fire, police and volunteer organisations to plan their delivery.

You can find out more about the Lifelines workshops below. To book a place contact your training team or get in touch with our advisors.

Our Learning Toolkit

Our Learning Toolkit provides information about other mental health related courses available through national health services in Scotland. You can find out more from our Learning Toolkit document or watch the animated video.
An animation explains the Lifelines Toolkit

Our courses

Lifelines Scotland – An introduction to the project
Duration: 1 hour
Audience: Aimed at all staff/volunteers/families
Delivery method: Online or face to face
Delegate numbers: Online – 16 / Face to face - 30
Pre-requisite: None
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Session Overview 
In this session we describe the Lifelines Scotland project and what the project provides for people working or volunteering in the emergency service community in Scotland and their families.
Staying Well Road Trip - A guide to resilience for responders in Scotland
Duration: 30-40 minutes 
Audience: Aimed at all staff/volunteers/families
Delivery method: Online via the website

Session Overview 
Interactive, self-directed course that covers the factors that protect or threaten wellbeing, how to recognise the warning signs we’ve been injured and what we can do to look after our physical and mental health.
Staying Well – Understanding Resilience and Self-Care
Duration: 3 hours (with short break)
Audience: Aimed at all staff/volunteers/families
Delivery method: Online or face to face
Delegate numbers: Online – 16 / Face to face - 24
Pre-requisite: Completion of online Staying Well Road Trip
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Session Overview 
This session is an opportunity to meet with others and to learn more about what keeps us well. We discuss the things that threaten our wellbeing in our roles and what protects us, and how to stock our Psychological 1st Aid kits. We learn about the impact of trauma and stress so we can recognise when we might need some help and where we can find this.
Supporting your Colleagues
Duration: 6.5 hours (includes 30 minute break for lunch)
Audience: Aimed at all staff/volunteers
Delivery method: Online or face to face
Delegate numbers: Online – 16 / Face to face - 24
Pre-requisite: Completion of Staying Well – Understanding Resilience and Self-Care
‍
Session Overview 
We know that relationships based on camaraderie, trust and respect act as a buffer against the challenges of working / volunteering for an emergency service. This workshop looks at what we can do to strengthen these supportive relationships. You will learn how to have helpful conversations with colleagues, how to recognise signs that someone may be struggling and what to do when you are worried about someone. 
Supporting your Team (for managers)
Duration: 6.5 hours (includes 30 minute break for lunch)
Audience: Aimed at all staff/volunteers
Delivery method: Online or face to face
Delegate numbers: Online – 16 / Face to face - 24
Pre-requisite: Completion of Staying Well – Understanding Resilience and Self-Care
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Session Overview 
Good leadership is associated with staff wellbeing, morale and good mental health. Strong teams and peer support keep people well. This workshop looks at what we can do to build strong teams and strengthen these supportive relationships. You will learn how to have helpful conversations with colleagues, how to recognise signs that someone may be struggling and what to do when you worried about someone. 

Post trauma support: Providing Psychological First Aid 
Duration: 6.5 hours (includes 30 minute break for lunch)
Audience: Aimed at all staff/volunteers
Delivery method: Online or face to face
Delegate numbers: Online – 16 / Face to face - 24
Pre-requisite: Completion of Staying Well – Understanding Resilience and Self-Care and Supporting your Colleagues / Team 
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Session Overview 
Emergency service staff and volunteers are frequently exposed to potentially traumatic experiences in the course of their work. This workshop will help you understand trauma and traumatic stress so you can recognise when you and your colleagues may be at risk of psychological injury. It will equip you to give Psychological First Aid, the international best practice model for supporting people following trauma exposure.  

Our advisors

Dave Anderson
Training Advisor Ambulance
Email Dave
Paul Weatherburn
Training Advisor Fire
Email Paul
Leni Rademacher
Training Advisor Police
Email Leni
Stephen Penny MBE
Training Advisor Volunteers
Email Steve
The Lifelines Scotland project supports the health and wellbeing of all emergency responders.
lifelines.scot
info@lifelines.scot
@LifelinesScot
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©  Lifelines Scotland 2021

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