Lifelines Police

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We’re glad you’re here

Whatever your involvement with the police community in Scotland, these resources are for you. Whether you're a constable or superintendent, work in public protection, control or forensics, in management or a support role, new recruit or retiree, family member or friend.

Two police officers on SkyePolice call centre staffTwo police motorcyclists

Below you'll find out more about our resources, what service staff have said about Lifelines, additional videos and the latest news. There’s also a list of the organisations offering support to the police community.

Thank you for everything you do to take care of your fellow citizens. Please look after yourselves and each other.

Get the support you need

Our resources provide you with information and advice across a wide range of subjects...
If you need to talk to someone now or want to find out more about the support available to you and your family, some organisations specific to Police Scotland are listed below. There are also services you can access via our Find Help page. 

"Even those who feel their resilience is high, it is still important to understand how that is achieved, and the warning signs to look out for when resilience falls"

Police Scotland Staff Member

"I've had a good look at the Lifelines website. Wow! So much valuable information on there. And really well laid out, the short videos are an excellent way to get the message across. Thank you!"

Police Scotland Staff Member

Additional videos and resources

Below are some extra service specific videos and resources that you may find helpful...

Support from other organisations

Employee Assistance Programme
Employee Assistance Programme (HELP) offers an employee counselling service, provided by trained counselling and welfare practitioners. Available to Police Scotland and Scottish Police Authority staff and household family members. For more information, phone 0800 011 6719, 24/7 or visit the website.
Trauma Risk Management (TRiM)
Police Scotland has a network of trained peers to provide support following a traumatic event. You can arrange a session by email – either management or self-referral. Visit the website for full email details.
Scottish Police Federation
The Scottish Police Federation's role is to support the welfare and efficiency of police officers. As well as negotiating pay, conditions and pensions, it provides legal advice, life and other insurances and supports several charities which provide help for Police Officers and their families. For more information, phone 0300 303 0027 or visit the website.
Retired Police Officers' Association - Scotland
The Retired Police Officers' Association seeks to provide a seamless route from Police service into the ranks of Police veterans. They aim to safeguard members rights and support the wellbeing of them and their families. For more information, visit the website.
Police Care UK
Police Care UK are the charity for serving and veteran police officers and staff, volunteers, and their families who have suffered any physical or psychological harm as a result of policing. For more information, phone 0300 012 0030 or visit the website.
The Police Treatment Centres
The Police Treatment Centres is a registered charity which provides treatment and support, including intensive, police-specific, physiotherapy and rehabilitation, for injured and ill police officers and retired officers. For more information, phone 01423 504 448 or visit the website.
Financial and practical support
Police Mutual offer financial services, support and debt advice – serving or retired Police Officers, Staff and their families are all eligible. For more information, phone 01543 441 630 or visit the website.

Scottish Police Benevolent Fund is the official charity of the Police Service of Scotland – aims to deliver high quality Benevolent & Welfare services to improve the quality of life of its membership who are in conditions of need. For more information, phone 0300 303 0028 or visit the website.

The Scottish Police Credit Union is a member owned financial services company exclusively serving the law enforcement community in Scotland. For more information, phone 0141 771 1314 or visit the website.
Unison / There for you
Members experiencing financial or emotional difficulties can contact the Unison Welfare Charity, There for You, which provides a confidential advice and support service for members and their dependents. Contact your branch secretary or the Scottish Welfare Committee on 0845 355 0845.
Your Wellbeing Matters
You can find information on the services listed above and much more on the Your Wellbeing Matters pages of the intranet of Police Scotland and Scottish Police Authority.
SEMPER (Supporting Ethnic Minority Police employees for Equality in Race)
SEMPER provides confidential information, advice and support to minority ethnic police officers and police staff on issues affecting them. For more information, phone 0141 207 5809 or visit the website.
Sapper Support
Sapper Support is 24/7 PTSD helpline staffed by veterans and 999 personnel. We give emotional and physical support to sufferers of PTSD and other associated mental health issues. We can also speed up the process of recovery by financing that all important diagnosis.

Call 0800 040 7873 / 0800 040 7783 or text 07860018733.
Scottish LGBTI Police Association
The Scottish LGBTI Police Association is a membership based diversity staff association, representing police officers and police staff within Scotland. The Association provides advice and support services on local and national issues for Lesbian, Gay, Bisexual and Transgender people. Membership is open to all police officers and staff. For more info or to register please visit the website or email.
Christian Police Association
The Christian Police Association is a National Charity which actively leads on issues relevant to Christians in Policing. The CPA’s founder, Catherine Gurney OBE, also founded the UK's Police Treatment Centres and the CPA offers support to serving and retired staff regardless of a person’s position on the Christian faith.

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