The Lifelines 10 Essentials listed below are at the core of what we do.
- We all have mental health and no-one is invincible. 
- Emergency responders and others in challenging roles, are at risk of psychological injury. It’s an occupational hazard. 
- Health and safety assessments should include psychological risk. 
- Getting psychologically injured doesn’t mean you’re weak or a failure. 
- Psychological injury is not inevitable. Most people, most of the time, will cope well. 
- Psychological injuries can heal. 
- Stigma stops people getting help. 
- Workplace stress is as big a threat to wellbeing as trauma exposure. 
- Good management and leadership protect people. 
- Support from colleagues, family and friends keeps people well.
We have also published a document that details the research behind each of these.