For some people there is a family history of service, with children following parents and grandparents into the blue light community. For others, joining the ambulance service has been an ambition since childhood. Perhaps your person volunteers as a community first responder and does this on top of their day job.
For most it’s more than a job, it’s a vocation and sometimes that can feel like a 24-hour lifestyle choice as shift work and on call hours affect the routine of home life and relationships. Perhaps your loved one volunteers to do this on top of their day job, as a BASICS responder or Community First Responder.
We know that without your support, encouragement and sacrifices, the ambulance service wouldn’t be able to provide our community and those in distress with the help they need in an emergency. We also know that your support is what keeps responders well. So, thank you for all you do.
We’ve gathered some advice to commonly asked questions below. You can also listen to tips for family and friends from Keri, a SAS Paramedic.
Responders’ work often requires their complete focus and attention. This means they won’t be free to answer your calls or to let you know that they’re okay if you suspect they might be responding to a major incident. This can make it extra tough for the family and friends left at home.
If you or another family member are worrying so much that it’s affecting your ability to go about your day to day lives, please get some help with this. Have a look at the advice in the Coping and Self-Care section of this website and at the support available from the services on our welcome page.