Need to talk to someone now or want to find out more about the support available to you and your family? As well as the national services on our Find Help page, listed below are the Ambulance specific services...

NHS 24 Health and Wellbeing helpline

Trained practitioners at NHS 24 will offer callers a compassionate and empathic listening service based on the principles of psychological first aid, as well as advice, signposting and onward referral to local services if required. Phone 0800 111 4191.

SAS Wellbeing website

SAS have produced web resources to support the health, selfcare and wellbeing of staff, including a pack - Caring for you as you care for Scotland. You can access them on the SAS intranet or download the pack here.

Employee Assistance Programme

Employee Assistance Programme (HELP) offers an employee counselling service, provided by trained counselling and welfare practitioners. It is available to all Scottish Ambulance Service staff and family members residing at home address. For more information, phone
0800 032 9849 or visit the website.

Occupational Health  

Occupational Health provides a confidential service for health or work-related health issues via self-referral or management referral. For more information, phone 0131 275 7890 (Option 1)

Chaplain   

Deacon Michael Ross offers a confidential listening service to support staff (regardless of religious belief). For more information, phone 07929 012 832.

The Ambulance Staff Charity (TASC)

The Ambulance Staff Charity offers a range of support services, from general wellbeing to financial advice to mental health counselling. For more information, freephone 0800 1032 999 or visit the website.

SAS Retirement Association

SASRA aims to promote the welfare of retired members and their families including proving support through bereavement, ill health or other crisis. They have a chaplain and a counsellor that people can access via the website.

College of Paramedics

The College of Paramedics is the professional body of paramedics and the ambulance profession in the UK. Members can access training, insurance and legal support. Promoting the mental health and wellbeing of paramedics is one of the college’s strategic aims

Unison / There for You

Members experiencing financial or emotional difficulties can contact the Unison Welfare Charity, There for You, which provides a confidential advice and support service for members and their dependents. Contact your branch secretary or the Scottish Welfare Committee on 0845 355 0845.

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Pauline Howie

CHIEF EXECUTIVE, SCOTTISH AMBULANCE SERVICE

“Our staff do an amazing job often in very challenging circumstances and I am very proud of the hard work, dedication and professionalism that staff in all roles show on a daily basis. Staying well and ensuring good mental health is absolutely vital and we encourage our staff to make use of the resources available to support themselves and their colleagues. Lifelines Scotland plays a key role and I would encourage all emergency service workers across Scotland to seek out the help that they offer.”

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